- Shipping & Returns
Shipping & Returns
THE NATURE OF HANDMADE
Please be aware that ALL items are handmade and may slightly differ from the product photos.
You may return most items within 30 days of delivery for a full refund or store credit. If you do not know your ring size and order a size that does not fit you, you are responsible for all associated shipping costs. Unfortunately, because we are such a small business we can't afford to send packages back and forth! Please check this page every time you make a purchase, as policies will be updated frequently depending on how the first few months go!
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. We will do our best to ship items out within 5 to 7 business days after your purchase. All shipping will be mailed standard priority. If you need something shipped faster than the standard, please Contact Us and we'll be happy to ship it out faster!